We are proud of what New Zealand has achieved so far and commend the incredible job Jacinda has done leading us through this time.
Thank you for the support you have shown our Zoe & Morgan family during this time, we’ve enjoyed having the time to connect with you on social media and truly appreciate your patience.
The health and wellbeing of our community has always been a core value at Zoe & Morgan, so we will be following Government guidelines to ensure the health and safety of our staff and customers.
Our City Works Depot and Newmarket showrooms will return to our regular opening hours from Thursday 14 May, and our online store is always open 24/7 for you to purchase jewellery! You can reach us via Live Chat, email or by phone, so don’t hesitate to get in touch.
We are allowing a maximum of 8 customers in store at any time so we can maintain the required 1 metre physical distance at all times.
Frequently touched surfaces such as our eftpos machine, counter tops and door handles will be sterilised regularly.
If you are feeling unwell we ask that you please stay home, and browse online with us instead.
The health and wellbeing of our staff and customers is our top priority, so we ask you to please adhere to these guidelines in order to keep everyone safe.
We are continuing to ship all online orders, closely following health and safety guidelines. With the increase in online orders, there may be slight delays with courier delivery timeframes. Please bear with us and feel free to get in touch if you have any questions.
CLICK OR CALL TO COLLECT
We will continue to offer our click or call to collect service. When ordering online, please include the words ‘CLICK&COLLECT’ in the order notes. One of our team will then call you once your order is ready to collect, please allow 1-2 business days for this.
Alternatively you can call either of our stores and make your purchase over the phone.
City Works Depot - 09 366 3073
Newmarket - 09 520 1520
RETURNS & EXCHANGES
We extended our exchange period during this time, and are now able to process these requests. Please get in touch with us via email on [email protected] and we can advise you on how you can exchange or return your item. Purchases made from Thursday 26 March are valid for exchange until 1 June 2020.
Fostering love and a sense of connectivity within our community is more important now than ever. You can chat to us on our website Live-Chat, Instagram or Facebook. About anything... big or small! We encourage you to reach out and connect with friends and loved ones, let’s spread positive vibes and kindness in a time when it's needed most.
Stay safe and take care of each other!
Love, Zoe & Morgan x
We will get in touch with you soon.