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FREE SHIPPING FOR ORDERS OVER £100 WITHIN THE UK
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Orders
Can I edit or cancel my order?
Provided the order has not yet been shipped then yes, feel free to give us a call or email and we will happily assist you in any requests. [email protected] (UK and Europe orders) [email protected] (NZ and AUS orders)
Read MoreCan I get my purchase gift wrapped?
Yes, we love gift wrapping and making sure your gift is wrapped beautifully with our Zoe & Morgan wrap. If you would like to include a personal message please add this at checkout, or alternatively contact us via email or phone.
Read MoreWill my order be charged customs or import fees?
Depending on the value of your order, your goods could be liable for customs and/or import duties (including GST). These are charged once the parcel reaches its destination country. Any customs charges for a parcel must be paid by the person receiving the parcel As customs policies and import duties vary from country to country, and are constant...
Read MoreCan I use my gift voucher online?
You sure can. You should have a code on your gift voucher that you simply enter in at purchase. If you're unsure of the code or do not have one, please contact us. Please note all vouchers are valid for 12 months from the date of purchase unless specified.
Read MoreCan I change my billing or delivery address?
Provided the order has not yet been shipped then yes, feel free to give us a call or email and we will happily change your delivery or billing address. If your parcel has been picked up for delivery you will need to get in touch with the courier company and organise a redeliver of your parcel.
Read MoreIs my payment information secure?
100% Rest assured that all payment information is kept on a secure website. No information is kept or can be accessed on Zoe and Morgan site.
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