How can we help you?

Orders

Can I use my gift voucher online?

You sure can. You should have a code on your gift voucher that you simply enter in at purchase. If you're unsure of the code or do not have one, please contact us.

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Can I edit or cancel my order?

Provided the order has not yet been shipped then yes, feel free to give us a call or email and we will happily assist you in any requests. [email protected] (UK and Europe orders) [email protected] (NZ and AUS orders)

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Can I change my billing or delivery address?

Provided the order has not yet been shipped then yes, feel free to give us a call or email and we will happily change your delivery or billing address.

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Can I get my purchase gift wrapped?

Yes, we love gift wrapping and making sure your gift is wrapped beautifully with our Zoe & Morgan wrap. If you would like to include a personal message please add this at checkout, or alternatively contact us via email or phone.

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Will my order be charged customs or import fees?

Depending on the value of your order, your goods could be liable for customs and/or import duties (including GST). These are charged once the parcel reaches its destination country. Any customs charges for a parcel must be paid by the person receiving the parcel As customs policies and import duties vary from country to country, and are constant...

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