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Replacements and Repairs

Product Warranty

All Zoe and Morgan items come with a 3 month manufacturers warranty. We will repair any manufacturing fault within 3 months of purchase, at no cost. Proof of purchase is required.


Manufacturing faults include broken necklace clasps, earring fitting (hoop or post)

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Manufacturing faults do not include general wear and tear or customer damage – this includes:

Jewellery that has oxidised from being worn

Rings that have been bent out of shape

Chipped, cracked or broken gemstones

Broken chains