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Replacements and Repairs

Product Warranty

All Zoe and Morgan items come with a 3 month manufacturers warranty. We will repair any manufacturing fault within 3 months of purchase, at no cost. Proof of purchase is required.

Manufacturing faults include broken necklace clasps, earring fitting (hoop or post)


Manufacturing faults do not include general wear and tear or customer damage – this includes:

Jewellery that has oxidised from being worn

Rings that have been bent out of shape

Chipped, cracked or broken gemstones

Broken chains