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Returns & Exchanges

Where shall I send my returns to?

Please contact us on [email protected] if you would like to return a piece of jewellery. It would then need to be packed in its original box and sent back to the shop address: Zoe & Morgan (Returns) 8A All Saints Road , Notting Hill, W11 1HH, London,   United Kingdom

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What is your returns policy?

COVID-19 UPDATE- We understand our stores are not open if you wish to return your jewellery. Please email us with your request so we can organise processing this for you once we are open again. We want you to love your Zoe & Morgan jewellery! But if for any reason you are unhappy with your purchase we are happy to offer a full refund or exc...

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Do you accept returns on sale items?

Unfortunately we do not accept any returns or provide exchanges (including exchanging ring sizes, gemstone colours or amending incorrect orders) on sale items. Please choose carefully and love your new piece of jewellery.

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