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Product Care

Zoe and Morgan jewellery is handmade with care and we know you’re going to want to keep it looking great. So here are some tips to help you do just that.

Going swimming? Don’t take your jewellery with you. Chemicals in swimming pools and thermal hot pools will accelerate tarnishing and leave your jewels looking dull.

Storing your jewellery properly is important too. Believe it or not, the bottom of your handbag is not the ideal place. To avoid damage, store your jewellery separate from each other to minimise scratching and tangling. All of our Zoe and Morgan pieces come in their own beautiful packaging so you can keep them safe in that.

Sterling Silver

At Zoe and Morgan we use 925 sterling silver. Over time silver can tarnish; we recommend using a soft silver polishing cloth or a non-abrasive silver polish to keep it looking great. And don’t you dare wear it in a thermal bath. We know it’s fun looking glamorous in those hot pools but this can accelerate oxidising to the point where your silver can appear black.

Gold Plate

All of our gold plated jewellery is 925 sterling silver plated with 3 microns of 22 carat gold. In order to prolong the life of your jewellery, please avoid perfumes and cosmetics, showering and cleaning products. Also avoid wearing gold plated items in bed; bedsheets rubbing against them can wear down the surface.

Gold plate will wear over time depending on how much it’s worn and the types of activities you do whilst wearing it. We can re-plate your Zoe and Morgan jewellery for you for a small cost. [email protected] is the lady to ask. 

Gemstones

Gemstones require special care. Avoid impact against hard surfaces and contact with perfumes, cosmetics and household chemicals.

Are your gemstones looking a little dull and tired? You can bring back their sparkle by using a soft clean toothbrush, lukewarm water and a small amount of washing up liquid to remove any dirt. Regular cleaning will help to retain their glamour and shine.

Diamonds

Diamonds are some of the hardest members of the jewellery crew- but don’t be fooled by all you hear. As tough as they are, these guys can still be chipped and shattered. Watch out when you are doing rough activities and don’t let these beauties anywhere near bleach. Check your jewellery settings regularly to ensure your diamonds are still secure.

You can soak diamonds overnight in a very diluted formula of an eco glass cleaner, then give them a little brush with a really soft toothbrush. Shine them up with a lint free cloth and they are ready to sparkle again.

Solid Gold

The good news is investing in solid gold jewellery means that it is far less prone to wear and tear. Gold is tough stuff and can handle being worn every day. You can use a mild jewellery cleaner and polishing cloth to bring out the shine in your solid gold. Regular cleaning will help keep it looking as good as new.

If you have any questions on how to look after your new jewellery just let us know and we will be happy to advise you.

Write to us at [email protected]