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Ethics

Like all good things in life, certain things pop up that need addressing, and so we work on themes each year to improve as we go.

We salute you Yvon Chouinard and Greta Thunberg!

Our
approach

We are inspired by those taking a stand for more conscious practices in business, and for the care and protection of the environment.

We are taking steps to effectively play our part in this crucial global effort. We understand the responsibility of running a business based on good ethics, and we commit to transparency in our practises.

We are continually educating ourselves to learn about different ways we can make improvements to our sustainability, through the way we design and manufacture, to the ways we operate in our stores.

Our
ethics

An ethical basis provides the strong core of our tight knit business.

Integrity, fairness and support are key values nurtured in our team of 18. Between us we have grown 16 babies, and our workplace has needed to be flexible to accommodate family time.

Having an ethical basis has meant that from the beginning, we have chosen to partner with businesses who share our values. Using top quality and recycled materials, managing fairness in the working areas and careful waste management.

We are making headway with our aim to produce jewellery for life.

Our
materials
Silver

We use sterling silver from two suppliers: Our contemporary collections are crafted from beautiful high quality 100% recycled silver. Our supplier Umicore Precious Metals are LBMA registered, this means they meet the standards set by LBMA.

These standards govern the purity, form and origin of the bars as well as the ways they have been traded.

A small number of our contemporary pieces are produced with silver that is 50% recycled, sourced from ethically run mines with regulated extraction methods and labour practices. They do not use mercury amalgamation extraction methods.

Gold

We use gold from two suppliers: Our engagement and wedding collections, and our bespoke pieces are made locally. The gold we use is high quality, refined and 97% recycled.

A small number of our fine pieces are produced with gold which is 50% recycled, sourced from ethically run mines with regulated extraction methods and labour practices.

They do not use mercury amalgamation extraction methods.

Platinum

A precious silver-grey metal found naturally in the earth’s crust. Its name is derived from the Spanish word 'Platina' meaning 'little silver'. Because of its scarcity, Platinum has become highly valuable. Its resistance to tarnish with everyday wear makes it an ideal choice.

Our engagement and wedding collections, and our bespoke pieces are made locally.

The platinum we use is high quality, refined and 97% recycled.

Diamonds

For our bespoke and wedding engagement pieces. We like to educate our customers to make their own choice based on their values.

We offer natural GIA certified diamonds, that can be traced to source via the Kimberley Chain process.

We can use above ground lab grown or reused diamonds on request.

Gemstones

For our contemporary collections, we source gem stones from different suppliers, all of which are small producers.

Morgan often sources raw material whilst travelling and we cut the stones in our own unique shapes.

Our aim is to set up the business to use 100% ethically sourced gem stones, and we’re working towards this.

Gold Plate

We gold plate our Sterling Silver contemporary collection pieces locally.

They are plated with 22k Yellow Gold, and are very careful around our safety procedures and water waste.

Zoe & Morgan
Circularity System

Do you have Zoe & Morgan jewellery that’s not quite your style anymore, or perhaps you want something new but don't have space?

To encourage our community to recycle their older jewellery and continue the material journey, we’ve introduced our Circularity System.

We invite you to bring in any Zoe & Morgan pieces you no longer wear, in return for a $50 credit.

We will melt down your old jewellery, leaving nothing to waste. You have credit towards a new piece to treasure, and we are able to reuse the melted materials to create something new. There is no minimum amount of jewellery you need to provide.

It's a simple 3 step process.

Step 1

Bring your Zoe & Morgan jewellery into either of our stores in Auckland and talk to one of our lovely team members.

If you are based outside of Auckland, please send the jewellery to the address below:

Zoe & Morgan
Attn: Circularity System
Studio 6C, City Works Depot
90 Wellesley St West
Auckland 1010

Please include your name and contact details, we will be in touch as soon as your jewellery arrives.

Step 2

We melt down and reuse the metals, continuing the journey and crafting new pieces from the refined alloy (recycled materials).

Step 3

A $50 credit for each piece of jewellery will be loaded directly onto your Zoe & Morgan account, for you to put towards your next Zoe & Morgan purchase. It’s as simple as that!

Our
practices

We are inspired by those taking a stand for more conscious practices in business, and for the care and protection of the environment.

We are taking steps to effectively play our part in this crucial global effort. We understand the responsibility of running a business based on good ethics, and we commit to transparency in our practises.

We are continually educating ourselves to learn about different ways we can make improvements to our sustainability, through the way we design and manufacture, to the ways we operate in our stores. 

We acknowledge the many issues involved in sourcing the supply of materials to make truly ethical jewellery.

We continually research, learn and progress towards our goal of working solely with ethically sourced materials.

Our
packaging & delivery

This year we’ve had a big focus on our packaging, specifically looking at the development of our jewellery boxes with design, luxury and the environment in mind. The boxes and bags we are launching in December 2019 are made from recycled materials.

For our look books and post-cards, we use Tinteretto Gesso, which is an fsc-mixed certified stock, meaning it’s a mix of recycled and sustainably sourced paper fibres, and is also chlorine free. We also print using vegetable ink.

The tissue paper we use to wrap gifts and line our gift bags is an eco, natural non-dyed paper. We secure our gifts without the use of cellotape, instead using a cotton ribbon. The eco bags we ship our jewellery in are compostable, made from plants.

Recycling

We try to recycle all plastic and paper in-store, and reuse wherever we can.

Douglas, our dad, was a jewellery maker and throughout his career he had an awareness of sustainable practices. He adapted and repurposed customer’s old pieces into new ones, as well as repairing existing pieces.

We maintain this Bespoke Service, enabling our customers to be reminded of their heritage by recycling pieces they might have inherited or owned for a long time but no longer wear. The metal can be melted and a new piece designed using the existing gems.

Learn more about our Bespoke Service here.

Our
daily practices

As we work on big changes and solutions in the background, we find having some simple daily practices a positive step in the right direction.

We drink coffee from our own cups in the morning, we recycle and re-use materials as a natural part of our shop operations, and we take time out during the day to share healthy meals.

Our
goals

We aim to produce jewellery for life; made to last and be inherited. We want our jewellery to be passed down through future generations, to be collected pieces that celebrate significant events.

We aim to create jewellery which involves no waste or exploitation in its production, which can then be repurposed, repaired and recycled.